Blackberry is facing the heat from its users after its services gone down around 11 am BST today. The service break down which caused all its users from Europe, Middle East and Africa to lose their crucial RIM services such as browsing the web, send email or instant messages online was due to the fact of Server getting crashed.
Blackberry UK said it knew about the problem and was “investigating”.
In a tweet sent around 14:42 BST, the company said: “Some users in EMEA are experiencing issues.”
A subsequent statement said Blackberry was: “working to resolve an issue currently impacting some Blackberry subscribers in Europe Middle East and Africa.”
It apologised for the inconvenience that the ongoing problem was causing its customers.
Meanwhile Vodafone Egypt told its Twitter followers that “there is Blackberry outage, it’s from RIM side”.
Blackberry users were very annoyed as we can judge from their tweets. It seemed people especially teenagers find it very hard from being stopped or getting intrusions in the Instant message services.
Instant message services is the selling point for blackberry via which the users can instantly message any one free of cost.
Now, that is handy and losing it will definitely ignite the RIM ( Blackberry ) users.
I reckon, Blackberry will fix the issue right away. They will not keep their users waiting for services.
Are you a Blackberry user from Europe or Middle East or Africa? Whats your reaction on this entire story? Share with us via comments.