Tag Archives: inbound callcenter

Designation: health care voice process & CSA/SR CSA Job Description: *Answer inbound calls *Document the calls to ensure all information is captured *Ensure one time call resolution *Attend briefings, trainings/refresher sessions and meetings as required *Should be able to work in rotational night shifts Company Profile: WNS is a leading global business process outsourcing company. Deep industry and business process ... Read More »

Designation: Technical Support Executive or Customer Support Executive Job Description: 1.Involves handling Inbound Calls. 2.Involves resolving customer queries. 3.Involves updating customers on latest information on a product or service. 4.Should be comfortable working in shifts. 5.Should have excellent English communication skills. 6.Should be patient enough to handle any kind of customer queries. 7.Attractive incentives and perks depending upon the individual’s ... Read More »